{"id":5048,"date":"2023-12-11T23:48:43","date_gmt":"2023-12-12T02:48:43","guid":{"rendered":"https:\/\/vockan.com\/suporte\/"},"modified":"2024-11-05T07:09:03","modified_gmt":"2024-11-05T10:09:03","slug":"support","status":"publish","type":"page","link":"https:\/\/old.vockan.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5048\" class=\"elementor elementor-5048 elementor-173\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8de2294 e-flex e-con-boxed e-con e-parent\" data-id=\"8de2294\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8729016 e-flex e-con-boxed e-con e-child\" data-id=\"8729016\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91e4e10 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"91e4e10\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c21bea4 e-flex e-con-boxed e-con e-parent\" data-id=\"c21bea4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa642c elementor-widget elementor-widget-text-editor\" data-id=\"eaa642c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you have any problems or questions? The Vockan support team is available to assist you.<\/p><p>Receive functional and technical application support in Portuguese, ensuring ease and speed in understanding your issue.<\/p><p>Keep your systems operating at peak performance. Extract more value from your QAD software with Vockan\u2019s support services, which include specialists in Brazil with extensive experience who will help you resolve issues as quickly as possible.<\/p><p>To meet the necessary tax obligations for operations in Brazil, we have partnerships with Thomson Reuters and Dzyon and offer application support for Tax One (Thomson Reuters) and Dzyon Software (Dzyon) products.<\/p><h2>Support Phone Numbers<\/h2><p>Contact us at <span style=\"text-decoration: underline;\"><a href=\"tel:+551135292747\"><strong>+55 11 3529-2747<\/strong><\/a><\/span> \u2013 Monday to Friday \u2013 from 8:00 AM to 6:00 PM.<\/p><p>For after-hours support, access our <strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.qad.com\/pt-BR\/after-hours-support\" target=\"_blank\" rel=\"noopener\">EMERGENCY SUPPORT.<\/a><\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd0c22d e-flex e-con-boxed e-con e-parent\" data-id=\"cd0c22d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f724221 e-con-full e-flex e-con e-child\" data-id=\"f724221\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ceab4de elementor-widget elementor-widget-heading\" data-id=\"ceab4de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">QAD ERP Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4552bcf elementor-widget elementor-widget-text-editor\" data-id=\"4552bcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a style=\"color: #0039ff;\" href=\"https:\/\/projects.qad.com\/plugins\/servlet\/desk\" target=\"_blank\" rel=\"noopener\">Login<\/a> or register to use a full suite of assisted service information and features.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617bc3d elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"617bc3d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/projects.qad.com\/plugins\/servlet\/desk\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Access QAD Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecf6a59 e-con-full e-flex e-con e-child\" data-id=\"ecf6a59\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-662325d elementor-widget elementor-widget-heading\" data-id=\"662325d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ACCESS CALLS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-138ce13 elementor-widget elementor-widget-text-editor\" data-id=\"138ce13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Log in or register for access to tickets in the Jira JSM Portal Production QAD. Use the button below to access.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17094ec elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"17094ec\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/projects.qad.com\/plugins\/servlet\/desk\/portal\/1\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Access Chamado QAD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5792bca e-con-full e-flex e-con e-child\" data-id=\"5792bca\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-082d2a9 elementor-widget elementor-widget-heading\" data-id=\"082d2a9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">BRASIL PATCHES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0d8fa elementor-widget elementor-widget-text-editor\" data-id=\"8f0d8fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Log in for access to contracts directly on QAD\u2019s global platform. Use the button below to access.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b24397 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"3b24397\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/projects.qad.com\/plugins\/servlet\/desk\/category\/brazil-patches\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Access Brasil Patches<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f077b28 e-con-full e-flex e-con e-child\" data-id=\"f077b28\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2a340d elementor-widget elementor-widget-heading\" data-id=\"a2a340d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Knowledge Base<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e99459 elementor-widget elementor-widget-text-editor\" data-id=\"9e99459\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Search and get quick information in the knowledge base for QAD products, including the Brazilian location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcb4df8 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"fcb4df8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/team.qad.com\/display\/QSM\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Access Knowledge Base<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3527e6a e-con-full e-flex e-con e-child\" data-id=\"3527e6a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c1592a elementor-widget elementor-widget-heading\" data-id=\"9c1592a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Library<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c7fef elementor-widget elementor-widget-text-editor\" data-id=\"d0c7fef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Access to application and installation manuals and new features through the &#8220;Release Notes&#8221; documentation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b4c65a elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"9b4c65a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/documentlibrary.qad.com\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Access Library<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44f5ac1 e-con-full e-flex e-con e-child\" data-id=\"44f5ac1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-207031f elementor-widget elementor-widget-heading\" data-id=\"207031f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Education and Training<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b79c65 elementor-widget elementor-widget-text-editor\" data-id=\"4b79c65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>View recommended trainings and register for online and QAD-scheduled classes around the world.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4be491 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"e4be491\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/learning.qad.com\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Access Training<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62f27da e-flex e-con-boxed e-con e-parent\" data-id=\"62f27da\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa76e13 elementor-widget elementor-widget-html\" data-id=\"aa76e13\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"8781\" class=\"elementor elementor-8781\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-d686620 e-flex e-con-boxed e-con e-parent\" data-id=\"d686620\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9766cb6 e-con-full e-flex e-con e-child\" data-id=\"9766cb6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7ea325 elementor-widget elementor-widget-heading\" data-id=\"a7ea325\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ACONTECE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa89ddd elementor-widget elementor-widget-spacer\" data-id=\"aa89ddd\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e013de e-con-full e-flex e-con e-child\" data-id=\"4e013de\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ba2ebd elementor-widget elementor-widget-ucaddon_artigo_uma_coluna\" data-id=\"8ba2ebd\" data-element_type=\"widget\" data-widget_type=\"ucaddon_artigo_uma_coluna.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Artigo \u00fanico -->\n<style>\/* widget: Artigo \u00fanico *\/\n\n.uc_artigo_uma_coluna_elementor_8ba2ebd{\n    display: grid;\n    grid-template-columns: repeat(1, 1fr);\n    grid-gap: 20px;\n }\n.dev-post--unico{\n    position:relative;  \n}\n\n.dev-post--unico .dev-post--img:after{\ncontent: \"\";\n \n    bottom: 0;\n    left: 0;\n    width: 100%;\n    height: 100%;\n    background: linear-gradient(180deg,#00000000 0,#000000cc 100%);\n    opacity: .8;\n}\n\n.dev-grid--post-item date{\n      margin: 11px 0px;\n    display: block;\n  font-size: 13px\n}\n.dev-post--content .dev-post--title{\n\tfont-size:24px;\n  font-weight:800;\n  text-transform: initial;\n  line-height:32px;\n  font-family: var(--e-global-typography-accent-font-family);\n}\n.dev-post--content .dev-post--title a:hover{\n  color:#0B3BDC;\n  transition: all 0.2s;\n}\n.dev-grid--post-item .dev-post--icon-date{\n    vertical-align: middle;\n    margin-right: 10px;\n    font-size: 13px;\n}\n.dev-grid--post-item .dev-post--icon-date::before{\n    content: url(https:\/\/vockan.com\/wp-content\/uploads\/2023\/12\/calendar_month_FILL0_wght400_GRAD0_opsz48-1.svg);\n}\n\n .dev-post--categoria{\n\tbackground: #0039FF;\n    clip-path: polygon(0 0, 91% 0, 75% 100%, 0% 100%);\n    padding: 3px 36px 5px 15px;\n    z-index: 1;  \n    left: 0; \n    bottom: 0px;\n    position: absolute;\n}\n.dev-post--categoria a{\n\tcolor: #fff;\n  \ttext-transform: uppercase !important;\n  \tfont-family:  var(--e-a-font-family) !important;\n\tfont-size: 12px !important;\n\tline-height: 15px !important;\n  font-weight: 800 !important;\n}\n.dev-grid--post-item .dev-post--unico{\n\toverflow: hidden;\n}\n\n.dev-post--img{\n    width: 100%;\n    height: 240px !important;\n    object-fit: cover;\n  transition: 0.2s;\n}\n\n\n\n.dev-post--img:hover{\n    transform: scale(1.1);\n    transition: 0.2s;\n}\n\n<\/style>\n\n<div class=\"uc_artigo_uma_coluna_elementor_8ba2ebd\">\n\t<article class=\"dev-grid--post-item\">\n\t<div class=\"dev-post--unico\">\n\t\t<a href=\"https:\/\/old.vockan.com\/en\/sin-tax\/\"><img loading=\"lazy\" decoding=\"async\" class=\"dev-post--img\" src=\"https:\/\/old.vockan.com\/wp-content\/uploads\/2025\/06\/imposto-do-pecado_Banner.jpg\" src=\"https:\/\/old.vockan.com\/wp-content\/uploads\/2025\/06\/imposto-do-pecado_Banner-768x270.jpg\" alt=\"imposto-do-pecado_Banner\" width=\"768\" height=\"270\"><\/a>\n\t\t<span class=\"dev-post--categoria\"><a href=\"https:\/\/old.vockan.com\/en\/category\/comercio-exterior-en\/\"> Com\u00e9rcio Exterior<\/a><\/span>\n\t<\/div> \n  <div class=\"dev-post--content\">\n\t\t<date><i class=\"dev-post--icon-date\"><\/i>04 June 2025<\/date>\n\t\t<h2 class=\"dev-post--title\"><a href=\"https:\/\/old.vockan.com\/en\/sin-tax\/\">Sin Tax and Tax Reform: Impacts and Strategies for Foreign Trade<\/a><\/h2>\n\t\t<p>\nBehind the scenes of the Brazilian economy, Tax Reform...<\/p>\n  \t\t<a class=\"btn-primary\" href=\"https:\/\/old.vockan.com\/en\/sin-tax\/\">Veja mais<\/a>\n    <\/div>\n<\/article>\n <\/div>\n<!-- end Artigo \u00fanico -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9076fba e-con-full e-flex e-con e-child\" data-id=\"9076fba\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2501b58 elementor-widget elementor-widget-ucaddon_artigo_lista\" data-id=\"2501b58\" data-element_type=\"widget\" data-widget_type=\"ucaddon_artigo_lista.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Artigo lista -->\n<style>\/* widget: Artigo lista *\/\n\n.uc_artigo_lista_elementor_2501b58{\n    display: flex;\n    flex-direction: column;\n    justify-content: start;\n    gap: 20px;\n    margin: 0;\n    padding: 0;\n    \n }\n\n.uc_artigo_lista_elementor_2501b58 li{\n    margin: 0;\n    list-style-type: none;\n    list-style: none;\n}\n.uc_artigo_lista_elementor_2501b58 img{\n\tmax-width: 100%;\n  \theight:100%;\n  \twidth:100%;\n    object-position:center;\n    transition: 0.2s;\n  \tobject-fit: cover;\n}\n.uc_artigo_lista_elementor_2501b58 img:hover{\n    transform: scale(1.1);\n}\n.uc_artigo_lista_elementor_2501b58 .dev-list--category a{\n    color: #8CA2C8;\n    text-transform: uppercase;\n    font-size: 13px;\n    line-height:19px;\n    font-family: var(--e-a-font-family);\n    font-weight: 800;\n}\n.uc_artigo_lista_elementor_2501b58 .dev-list--post-title{\n    color:#142644;\n    font-size: 16px;\n  line-height:19px;\n    font-family: var(--e-a-font-family);\n    font-weight: 800;\n  text-transform: initial;\n}\n.uc_artigo_lista_elementor_2501b58 .dev-list--post-title a:hover{\n\tcolor: #0b3bdc;\n\ttransition: all 0.2s;\n}\n.uc_artigo_lista_elementor_2501b58 article{\n\tdisplay: flex;\n\tgap: 20px;\n     justify-content: start;\n  flex: 0 0 60%;\n}\n\n.uc_artigo_lista_elementor_2501b58 .dev-list--post-img{\n  overflow: hidden;\n  max-width: 196px;\n  height:120px;\n  flex: 0 0 40%;\n}\n.dev-list--post-content date{\n\tfont-size: 13px;\n}\n.uc_artigo_lista_elementor_2501b58 .dev-list--post-content .dev-post--icon-date{\n    vertical-align: middle;\n    margin-right: 10px;\n    font-size: 13px !important;\n  \tfont-family: var(--e-a-font-family);\n}\n.uc_artigo_lista_elementor_2501b58 .dev-list--post-content .dev-post--icon-date::before{\n    content: url(https:\/\/vockan.com\/wp-content\/uploads\/2023\/12\/calendar_month_FILL0_wght400_GRAD0_opsz48-1.svg);\n}\n\n<\/style>\n\n<ul class=\"uc_artigo_lista_elementor_2501b58\">\n<li>\n        <article>\n            <div class=\"dev-list--post-img\">\n              <a href=\"https:\/\/old.vockan.com\/en\/scaled-agile-framework\/\"><img decoding=\"async\" src=\" https:\/\/old.vockan.com\/wp-content\/uploads\/2025\/05\/SAFe-_Banner-1024x360.jpg\"><\/a>\n            <\/div>\n            <div class=\"dev-list--post-content\">\n              <span class=\"dev-list--category\"><a href=\"https:\/\/old.vockan.com\/en\/category\/gestao-industrial-en\/\">Gest\u00e3o Industrial<\/a><\/span>\n              <h3 class=\"dev-list--post-title\"><a href=\"https:\/\/old.vockan.com\/en\/scaled-agile-framework\/\">How SAFe Makes Processes More Agile and Efficient in Industry<\/a><\/h3>\n                <date><i class=\"dev-post--icon-date\"><\/i>27 May 2025<\/date>\n            <\/div>  \n        <\/article>\n    <\/li>\n<li>\n        <article>\n            <div class=\"dev-list--post-img\">\n              <a href=\"https:\/\/old.vockan.com\/en\/pcm\/\"><img decoding=\"async\" src=\" https:\/\/old.vockan.com\/wp-content\/uploads\/2025\/05\/PCM_Banner-1024x360.jpg\"><\/a>\n            <\/div>\n            <div class=\"dev-list--post-content\">\n              <span class=\"dev-list--category\"><a href=\"https:\/\/old.vockan.com\/en\/category\/gestao-industrial-en\/\">Gest\u00e3o Industrial<\/a><\/span>\n              <h3 class=\"dev-list--post-title\"><a href=\"https:\/\/old.vockan.com\/en\/pcm\/\">MPC in Industry: How to Reduce Failures and Increase Efficiency<\/a><\/h3>\n                <date><i class=\"dev-post--icon-date\"><\/i>20 May 2025<\/date>\n            <\/div>  \n        <\/article>\n    <\/li>\n<li>\n        <article>\n            <div class=\"dev-list--post-img\">\n              <a href=\"https:\/\/old.vockan.com\/en\/pdca-cycle\/\"><img decoding=\"async\" src=\" https:\/\/old.vockan.com\/wp-content\/uploads\/2025\/05\/ciclo-pdca_Banner-1024x360.jpg\"><\/a>\n            <\/div>\n            <div class=\"dev-list--post-content\">\n              <span class=\"dev-list--category\"><a href=\"https:\/\/old.vockan.com\/en\/category\/gestao-industrial-en\/\">Gest\u00e3o Industrial<\/a><\/span>\n              <h3 class=\"dev-list--post-title\"><a href=\"https:\/\/old.vockan.com\/en\/pdca-cycle\/\">PDCA Cycle: How to Improve Processes in Industry<\/a><\/h3>\n                <date><i class=\"dev-post--icon-date\"><\/i>14 May 2025<\/date>\n            <\/div>  \n        <\/article>\n    <\/li>\n \n<\/ul>\n<!-- end Artigo lista -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04d2424 e-flex e-con-boxed e-con e-parent\" data-id=\"04d2424\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64cb13d elementor-widget elementor-widget-ucaddon_cta_contact_horizontal\" data-id=\"64cb13d\" data-element_type=\"widget\" data-widget_type=\"ucaddon_cta_contact_horizontal.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start CTA - contact - horizontal -->\n\n<div class=\"container-fluid\">\n\t<div class=\"row justify-content-center\">\n\t\t<div class=\"col-12 \">\n\t\t\t<div class=\"row justify-content-center\">\n\n\t\t\t\t<div class=\"col-12 col-lg-4\"> \n                  <a href=\"https:\/\/old.vockan.com\/institucional\/fale-conosco\/\" alt=\"Comercial Vockan\" class=\"cta-contact-link\">\n\t\t\t\t\t<div class=\"cta-contact\">\n\t\t\t\t\t\t<div class=\"cta-contact-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/01\/CTA-Contato-comercial.jpg\" alt=\"CTA-Contato comercial_\" \/>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"cta-contact-content\">\n\t\t\t\t\t\t\t<span class=\"material-symbols-outlined\">\n\t\t\t\t\t\t\t\t<i class=''><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<h3 class=\"cta-contact-title\">COMMERCIAL<\/h3>\n\t\t\t\t\t\t\t<p class=\"cta-contact-text\">+55 (11) 3529-2700<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n                  <\/a>\n\t\t\t\t<\/div>\n                \n              \n\t\t\t\t<div class=\"col-12 col-lg-4\">\n                  <a href=\"https:\/\/old.vockan.com\/suporte\/\" alt=\"Suporte Vockan\" class=\"cta-contact-link\">\n\t\t\t\t\t<div class=\"cta-contact\">\n\t\t\t\t\t\t<div class=\"cta-contact-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/01\/CTA-Contato-suporte.jpg\" alt=\"CTA-Contato suporte_\" \/>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"cta-contact-content\">\n\t\t\t\t\t\t\t<span class=\"material-symbols-outlined\">\n\t\t\t\t\t\t\t\t<i class=''><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<h3 class=\"cta-contact-title\"> SUPPORTING<\/h3>\n\t\t\t\t\t\t\t<p class=\"cta-contact-text\">+55 (11) 3529-2747<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n                  <\/a>\n\t\t\t\t<\/div>\n             \n              \n\t\t\t\t<div class=\"col-12 col-lg-4\">\n                  <a href=\"https:\/\/old.vockan.com\/servicos-erp\/\" alt=\"Servi\u00e7os Vockan\" class=\"cta-contact-link\" target=\"_blank\">\n\t\t\t\t\t<div class=\"cta-contact\">\n\t\t\t\t\t\t<div class=\"cta-contact-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/01\/CTA-Contato-servi\u2021os.jpg\" alt=\"CTA-Contato servi\u2021os_\" \/>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"cta-contact-content\">\n\t\t\t\t\t\t\t<span class=\"material-symbols-outlined\">\n\t\t\t\t\t\t\t\t<i class=''><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<h3 class=\"cta-contact-title\">SERVICES<\/h3>\n\t\t\t\t\t\t\t<p class=\"cta-contact-text\">Request a consultation<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n                    <\/a>\n\t\t\t\t<\/div>\n              \n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<!-- end CTA - contact - horizontal -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do you have any problems or questions? The Vockan support team is available to assist you. Receive functional and technical application support in Portuguese, ensuring ease and speed in understanding your issue. Keep your systems operating at peak performance. Extract more value from your QAD software with Vockan\u2019s support services, which include specialists in Brazil [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3895,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5048","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - Vockan<\/title>\n<meta name=\"description\" content=\"Do you have any problems or questions? The Vockan support team is available to assist you.Receive functional and technical application support in\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Vockan\" \/>\n<meta property=\"og:description\" content=\"Do you have any problems or questions? The Vockan support team is available to assist you.Receive functional and technical application support in\" \/>\n<meta property=\"og:url\" content=\"https:\/\/old.vockan.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Vockan\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-05T10:09:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/02\/Suporte.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1366\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/old.vockan.com\/en\/support\/\",\"url\":\"https:\/\/old.vockan.com\/en\/support\/\",\"name\":\"Support - Vockan\",\"isPartOf\":{\"@id\":\"https:\/\/old.vockan.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/old.vockan.com\/en\/support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/old.vockan.com\/en\/support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/02\/Suporte.jpg\",\"datePublished\":\"2023-12-12T02:48:43+00:00\",\"dateModified\":\"2024-11-05T10:09:03+00:00\",\"description\":\"Do you have any problems or questions? The Vockan support team is available to assist you.Receive functional and technical application support in\",\"breadcrumb\":{\"@id\":\"https:\/\/old.vockan.com\/en\/support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/old.vockan.com\/en\/support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/old.vockan.com\/en\/support\/#primaryimage\",\"url\":\"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/02\/Suporte.jpg\",\"contentUrl\":\"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/02\/Suporte.jpg\",\"width\":1366,\"height\":450,\"caption\":\"vockan suporte\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/old.vockan.com\/en\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/old.vockan.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/old.vockan.com\/en\/#website\",\"url\":\"https:\/\/old.vockan.com\/en\/\",\"name\":\"Vockan\",\"description\":\"ERP para os principais setores da ind\u00fastria\",\"publisher\":{\"@id\":\"https:\/\/old.vockan.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/old.vockan.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/old.vockan.com\/en\/#organization\",\"name\":\"Vockan\",\"url\":\"https:\/\/old.vockan.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/old.vockan.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cdn.vockan.com\/wp-content\/uploads\/2024\/02\/18183417\/vobkan-logo-branco-header-site.png\",\"contentUrl\":\"https:\/\/cdn.vockan.com\/wp-content\/uploads\/2024\/02\/18183417\/vobkan-logo-branco-header-site.png\",\"width\":477,\"height\":70,\"caption\":\"Vockan\"},\"image\":{\"@id\":\"https:\/\/old.vockan.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/vockan\/about\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - Vockan","description":"Do you have any problems or questions? The Vockan support team is available to assist you.Receive functional and technical application support in","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Support - Vockan","og_description":"Do you have any problems or questions? The Vockan support team is available to assist you.Receive functional and technical application support in","og_url":"https:\/\/old.vockan.com\/en\/support\/","og_site_name":"Vockan","article_modified_time":"2024-11-05T10:09:03+00:00","og_image":[{"width":1366,"height":450,"url":"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/02\/Suporte.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/old.vockan.com\/en\/support\/","url":"https:\/\/old.vockan.com\/en\/support\/","name":"Support - Vockan","isPartOf":{"@id":"https:\/\/old.vockan.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/old.vockan.com\/en\/support\/#primaryimage"},"image":{"@id":"https:\/\/old.vockan.com\/en\/support\/#primaryimage"},"thumbnailUrl":"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/02\/Suporte.jpg","datePublished":"2023-12-12T02:48:43+00:00","dateModified":"2024-11-05T10:09:03+00:00","description":"Do you have any problems or questions? The Vockan support team is available to assist you.Receive functional and technical application support in","breadcrumb":{"@id":"https:\/\/old.vockan.com\/en\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/old.vockan.com\/en\/support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/old.vockan.com\/en\/support\/#primaryimage","url":"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/02\/Suporte.jpg","contentUrl":"https:\/\/old.vockan.com\/wp-content\/uploads\/2024\/02\/Suporte.jpg","width":1366,"height":450,"caption":"vockan suporte"},{"@type":"BreadcrumbList","@id":"https:\/\/old.vockan.com\/en\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/old.vockan.com\/en\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/old.vockan.com\/en\/#website","url":"https:\/\/old.vockan.com\/en\/","name":"Vockan","description":"ERP para os principais setores da ind\u00fastria","publisher":{"@id":"https:\/\/old.vockan.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/old.vockan.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/old.vockan.com\/en\/#organization","name":"Vockan","url":"https:\/\/old.vockan.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/old.vockan.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/cdn.vockan.com\/wp-content\/uploads\/2024\/02\/18183417\/vobkan-logo-branco-header-site.png","contentUrl":"https:\/\/cdn.vockan.com\/wp-content\/uploads\/2024\/02\/18183417\/vobkan-logo-branco-header-site.png","width":477,"height":70,"caption":"Vockan"},"image":{"@id":"https:\/\/old.vockan.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/vockan\/about\/"]}]}},"_links":{"self":[{"href":"https:\/\/old.vockan.com\/en\/wp-json\/wp\/v2\/pages\/5048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/old.vockan.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/old.vockan.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/old.vockan.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/old.vockan.com\/en\/wp-json\/wp\/v2\/comments?post=5048"}],"version-history":[{"count":0,"href":"https:\/\/old.vockan.com\/en\/wp-json\/wp\/v2\/pages\/5048\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/old.vockan.com\/en\/wp-json\/wp\/v2\/media\/3895"}],"wp:attachment":[{"href":"https:\/\/old.vockan.com\/en\/wp-json\/wp\/v2\/media?parent=5048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}